This article presents the practical aspects of the e-management concept applied to SMEs (from Romania,
but applicable to any new EU member): what is actually an e-management system, why to implement it in a
SME and what are the key aspects to consider. The theory is demonstrated with several case studies (both
positive and negative) to emphasize the importance of each step from the e-management implementation.
SME, e-Management, e-Commerce, e-Business, Internet, Management, IT
Understanding e-Management, e-Business and e-Commercelabview虚拟仪器网络测试系统设计论文+源码
In the past decade there were a lot of discussions around those new terms, and they were marketed as the
magic solution to all company problems. As any new technology they remain mostly only at theoretical
stage, and were implemented first on large companies.本文来自优.文~论^文·网原文请找腾讯324,9114
SMEs didn’t use those type of technologies until recently, mostly because of implementation costs and lack
of expertise on those domains. Since Internet and computers are now common things – like facsimiles once
– it’s trivial for any company to have at least a website. But a website is not any of those terms above, a
website it’s about marketing – or e-Marketing.
e-Management is about taking all the company’s internal and external organizational processes to the next
level: using software tools to centralize the data, to interconnect systems and customers and to use the
feedback from those tools to take appropriate action. Using basic tools like “Microsoft Excel” or
“Microsoft Access” is not quite e-Management, but is an intermediary step from paper-work to the true e-
Management.
e-Management systems allow the interconnections of all SMEs suppliers, partners, customers and
consumers, providing accurate measurements for all indicators required for an effective management
decision – you cannot manage what you cannot measure.
Implementing an e-management system is not an easy – and not cheap, so accurate planning must be
prepared before taking action. But the costs will be covered by the benefits if the company is expanding
and the processes have an increased complexity.
Data flow in e-Management
e-Business is about connecting more companies using an integrated system, and this can be a part of 2429